News

  • Advisory on Service Impact Due to Mozambique's Political Situation

    • Thursday, January 16, 2025

    Dear Valued Customer, We wish to inform you of ongoing disruptions in Mozambique following the recent political unrest triggered by the October 2024 elections. The situation has escalated, with protests and manifestations leading to road blockages and temporary shutdowns in various regions. These

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  • ADVISORY | D&D INCREASE

    • Thursday, December 26, 2024

    Dear Valued Customer, We would like to inform you that, as of January 1st 2025, there will be an increase in the following rates for  Malawi D&D. Please refer to the table below: We remain committed to addressing your needs promptly. Our customer service team is available and ready to as

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  • ADVISORY | ADVISORY | PCS ISC MEG TO BEIRA

    • Friday, November 29, 2024

    Dear Customer, Following the congestion currently occurring in Beira, CMA CGM Group wishes to inform its customers of the Port Congestion Surcharge application until further notice as follows: Scope of application      • Effective 22/12/2024, BL date,       

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  • ADVISORY | PCS WORLDWIDE TO BEIRA

    • Tuesday, November 26, 2024

    Dear Customer, Following the congestion currently occurring in Beira, CMA CGM Group wishes to inform its customers of the Port Congestion Surcharge application until further notice as follows: Scope of application         • Effective 22/12/2024, BL date,    &n

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  • ADVISORY | GENERAL RATE INCREASE (GRI) ADVISORY

    • Wednesday, October 30, 2024

    Dear Valued Customer,  As a result of global market demand and port congestion we have been facing, CMA-CGM Mozambique will apply a General Rate Increase (GRI) of USD 100,00 per 20ft only for all exports from Beira port in order to deploy more capacity and continue maintaining its service

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  • ADVISORY | NEW IMPORT INVOICE PROCESS START 1 NOVEMBER 2024

    • Tuesday, October 1, 2024

    Dear Valued Customer, This notice serves as a reminder that all standard import requests must be sent to map.payernomination as at the 5th November 2024.   This is a “no reply” mailbox that will facilitate the invoice automation process to ensure a more efficient turnaround time on invoice

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  • ADVISORY | Shipped On Board (SOB

    • Monday, September 30, 2024

    Dear Valued Customer, We would like to remind you that you can receive your Shipped on Board (SOB) confirmation directly on our website, MY CMA CGM! This enhancement streamlines your shipping experience and provides you with immediate access to your shipment details. Benefits of Accessing SOB C

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  • ADVISORY | VGM Submission

    • Monday, September 9, 2024

    Dear Valued Customer, We regret to inform you that a derailment involving a coal train occurred on the railway main line at KM 139.72 which is 54 Km away from Nampula on 09/09/2024 at 15:28. This derailment has caused an interruption in freight train circulation affecting the transportation of fr

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  • INVOICE DISPUTE

    • Thursday, August 29, 2024

    Dear Valued Customer, We take your invoice issues seriously and do our utmost to resolve them the earliest. We are happy to re-introduce to you the eCommerce Invoice dashboard with a new functionality, online invoice disputes! With this new feature, you will be able to easily submit your invoice

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  • Advisory for Container Grade Selection

    • Friday, August 2, 2024

    Dear Valued Customer, With efforts to keep providing you with the best and most effective service, and to supply containers to a grade to be selected, a container Grade selection fee will be applicable from the 9 th of August 2024. The fee will be USD 30.00 (Thirty US dollars) per container for

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